Pennsylvania Oil & Gas Enforcement - Public Participation

Citizen Complaints – those who speak out help uncover violations

Citizen complaints often draw attention to problematic operations that might otherwise go unmonitored for long periods of time. The Railroad Commission (RRC), the agency responsible for regulating oil and gas development in Texas, has stated that “citizens are viewed as extra eyes to help the RRC identify problems.” In 2009, the RRC received 681 complaints related to oil and gas and found 1,997 violations based on these complaints.[2]

As in Texas, citizens in Pennsylvania play an important role in alerting agencies to potential violations. As seen in the table, in the years 2007 through 2011 approximately 2,890 oil and gas inspections took place because of complaints.[3] Violations were found as a result of more than 700 of these complaint-driven DEP inspections.

Inspections conducted in response to complaints (2007-2011)
Colorado Inspection Data
Click chart for larger, footnoted version

While DEP keeps a database of inspections that occur as a result of complaints, it does not have a publicly accessible database on oil-and-gas-related complaints. As a result, it is difficult to find important information such as date and location, the nature of the complaint, and whether or not complaints have been resolved.

As important as citizens are in alerting DEP to violations, the relationship between citizens and DEP staff is not always positive. We have received frequent reports from citizens in Pennsylvania that they have filed complaints with DEP (either by calling the complaint hotline or filing a complaint on-line) but never heard back from the agency, or were contacted once with no follow up. In other cases, the agency failed to respond to complaints in a timely manner (e.g., DEP inspected a spill complaint days after it occurred, and after rains had washed away the bulk of the material, or days after odors from compressor stations had ceased).

Stephanie Hallowich, from the southwest Pennsylvania town of Hickory, said the DEP has downplayed or ignored her complaints about air and water contamination from a complex of gas installations near her home. In October, a compressor station experienced what she said was a sudden, violent release of gas that shook her house and filled the air around it with foul-smelling gas. . . "They have not been responsive," she said. "There have been no violations, and they have not been keeping up with inspections."

Other citizens have been met by DEP employees who refuse to answer questions about their procedures. In addition, in most cases, DEP does not communicate with potentially affected citizens as to whether and when problems have been remediated. Many citizens, frustrated and unsure of their rights in these situations, hesitate to file new complaints with the state, and may not know whether potentially dangerous conditions remain. In short, there is a significant level of distrust of DEP’s willingness and ability to follow up on complaints.

DEP should foster relationships with communities by ensuring that citizens’ complaints are taken seriously and are resolved in a timely manner. Part of strengthening relationships involves increasing transparency by creating a publicly accessible database that documents all complaints, and includes information on how DEP responds to, and resolves, citizen complaints and reported problems at sites.

Public lacks access to important data

In January 2012, the Pennsylvania Department of Environmental Protection (DEP) released an on-line database that has made some data on oil and gas wells much more publicly accessible. The Oil and Gas Compliance Report system enables the public to access data on inspections, violations, and enforcement actions taken in the state.

While this system is an improvement over the previous one[4], the system is not perfect. And public access to other important DEP data is also lacking.

So, when it comes to public transparency there are significant gaps in DEP's on-line information system.

Box 1: How many active oil and gas wells are in Pennsylvania?

Active well typically refers to an oil or gas well that has not been permanently plugged, or has only been temporarily plugged or shut-in. Knowing the number of active wells is important. These wells should be regularly monitored by oil and gas agencies, because they present a potential risk to the environment and public health if not properly operated or maintained.

Inactive wells, i.e., those that have been temporarily plugged or shut-in, should also be monitored, as inactive wells that are not properly plugged can become conduits for the migration of oil, gas and produced water.[7]

Some states like Texas and Colorado track the number of active and inactive wells, and publish annual statistics on these types of wells. The number of active wells in Pennsylvania, however, is hard to determine. DEP does not publish statistics on active wells in Pennsylvania.

Well data from DEP's Oil and Gas Production database

Click chart for larger, footnoted version


For more information:


1 Railroad Commission of Texas. Sept. 2009. Railroad Commission Self Evaluation Report. Submitted to the Sunset Advisory Commission. p. 102.

2 Sunset Advisory Commission of Texas. July 2011. Final Report - Railroad Commission of Texas. p. 35.

3 This statistic is lower than the actual number of complaint-driven inspections, however, because DEP does not document every complaint of this type. According to DEP “There is no spreadsheet for the complaint and the complaint inspections available publically. On the inspections, some of the inspectors sometimes enter the complaint IDs sometimes they don’t and other inspectors don’t even enter them.” (Source: Pers. Comm. Email from Roger Dietz, IT Generalist 1, Bureau of Oil and Gas Management, Pennsylvania Department of Environmental Protection to Lisa Sumi, Earthworks. Sept. 20, 2011.)

4 Prior to the new online data system, the Pennsylvania DEP published fairly detailed “Inspections, Enforcement and Violations” spreadsheets. But data were only available for 2008–2011. The new system contains data going back to 1984. The spreadsheets are no longer available on the website.

5 Pennsylvania Department of Environmental Protection. Oil and Gas Compliance Report system. Search: 01/01/2010 to 12/31/2010. Inspections with violations only: No. When data are downloaded into Excel, the spreadsheet shows statistics for Inspections, Inspections with Violations, Violations and Enforcements. Data from February 28, 2012 vs. March 20, 2012 were: Inspections: 16,472 vs. 15,368; Inspections with Violations: 1,615 vs. 1,614; Violations: 2,863 vs. 2,861 and Enforcements: 866 vs. 866, respectively.

6 The Colorado Oil and Gas Conservation Commission provides links to inspection forms filled out by its field inspectors. The pdf files can be downloaded. These reports can be obtained from the Colorado Oil and Gas Information System (COGIS). Search Inspection/Incident. It is possible to narrow the search by county, operator, API well number and other options. Then click on a document in the "Doc #" column to download the inspection report.

7 New Mexico Legislative Finance Committee. Fiscal Impact Report for House Bill 297, Temporary Abandonment of Oil and Gas Wells. March 7, 2011. p. 3.

8 “If this were a perfect world we would get every operator reporting every well in the production reports, but the truth is that we probably only get a percentage of them to report.” (Source: Pers. Comm. (Email) from Roger Dietz to Lisa Sumi. Sept. 20, 2011.)

9 According to the DEP instructions for its Oil and Gas Well Inventory, this database includes well permits that have been issued in Pennsylvania for wells that have not been plugged. We found 128,761 wells with an “active” well status in the Well Inventory by County database. (Data accessed March 19, 2012). We compiled data by searching each county (all municipalities, all operators, Marcellus and non-Marcellus wells). The online data system provides a well count. To find "active" wells, data were downloaded into spreadsheets, and the data were filtered by Well Status: Active.

10 “...the 125,000 -130,00 “ACTIVE” wells are permitted but never plugged by the status we have in our database. Some of these wells may never have been drilled, but the operator never reported to us that they never drilled the well. Some of these well the permits may have expired and the data base never updated. Some of these wells may have been plugged by the operator and DEP was never notified by the operator. Some of these wells have been drilled and never put into production or have not been put into production yet.” (Source: Pers. Comm. Email from Roger Dietz to Lisa Sumi. Sept. 20, 2011.)

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